CK-12 Foundation

CK-12 Foundation

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  • CK-12 Foundation's avatar
    Tomorrow 04/14/2015, we will be doing some system maintenance between 8:00pm PST - 10:00PM PST. The maintenance will also address some recent issues occurring with assignments in the both the CK-12 Math and Science apps.

    Thank you,

    The CK-12 Team
  • Mr. Amodio's avatar
    I have been getting errors all day trying to assign physics problems...something wrong with the service today?
    • CK-12 Foundation - Hi James,
      We are experiencing some issues today that we are working to address. We have scheduled a time to do a few updates to address such issues.
      We do apologize for the inconvenience.
      Thank you,
      The CK-12 Team

      • Apr 14, 2015
    • CK-12 Foundation - Hi James,
      Please try assigning your physics assignments again and let us know if you run into any problems at all.
      Thank you,
      The CK-12 Team

      • Apr 14, 2015
  • Mr. Snell's avatar
    I am unable to see my students results on the progress page....this happened just recently. I know the students are taking the quizzes and turning them in but I cannot find the results.
    • CK-12 Foundation - Hi Doug,
      We apologize for the inconvenience. Can you please send us an email at support@ck12.org so that we can assist you? We need to gather more information on the assignment and group.
      Thank you for your help.
      The CK-12 Team

      • Apr 7, 2015
    • Mr. Jorgensen - Did you click the checkbox that says "add to gradebook" when you assigned the quiz? If not, they won't show up.

      • Apr 8, 2015
    • Mr. Snell - I must have because some of the results are available and some arent. The ones I can see were done 2 weeks ago (spring break) and the ones done yesterday are not available for me to view

      • Apr 8, 2015
  • Mrs. Weddington's avatar
    My student quiz scores are all messed up. When they take a quiz using the app they get a score of 100% but when they hit the turn in button they get a score of 0 or some crazy decimal. Another issue is that the scores don't show up in my Edmodo grade book even though I know the student has completed them. The score is also not in the student's bar graph.Help please!
    • CK-12 Foundation - Hi Danielle,
      We apologize for the trouble. Our support team has reached out to you to gather more details about what you are experiencing. If you are not seeing an email from us from yesterday, please send an email to support@ck12.org so we can help you out.
      Thank you for bringing this to our attention.
      The CK-12 Team

      • Mar 27, 2015
    • Mrs. Weddington - I'm having trouble logging into the help center with the link. The problem persists throughout all grades and assignments. Students take a quiz, show me the laptop with their grade and then when they hit submit it says you have already submitted this quiz with a score of zero. Not a big problem. I just won't use ck12 as an individual assessment tool.

      • Mar 29, 2015
    • CK-12 Foundation - Hi Danielle,
      Thank you for the update. We working with Edmodo to help troubleshoot what is going on.
      You can reply to an email from support@ck12.org and it will continue the thread. You do not have to login to the help center, but if having trouble you can rest your password to the help center with this link:
      https://ck12support.zendesk.com/access/help
      Thank you for your help.
      The CK-12 Team

      • Mar 31, 2015
  • Linda Linn's avatar
    I am having trouble downloading the Science app. Please help. I click the download button and then try to click "install" but it goes nowhere.
    • CK-12 Foundation - Hi Linda,
      Sorry for the trouble. This sounds like a issue that is happening with Edmodo. Can you please contact Edmodo's support staff to get this issue resolved.
      https://support.edmodo.com/home
      Please let us know if you are unable to resolve the problem through Edmodo.
      Thank you,
      The CK-12 Team

      • Mar 24, 2015
  • CK-12 Foundation's avatar
    We are currently experiencing some technical issues with our Edmodo apps.
    Our engineers are working on a solution to get it up and running as soon as possible.
    • CK-12 Foundation - The issue has been resolved. We're sorry for the inconvenience.

      • Mar 10, 2015
    • Mr. Rodriguez - Thank for all the hard work and support!!

      • Mar 10, 2015
  • Mrs. Bray's avatar
    When the students or I try to open the CK-12 app assignment we get a message that says the server unexpectedly closed the connection. Has anyone had this issue?
    • CK-12 Foundation - Hi Dawn,
      From your description we were able to access the apps. We think one possible cause of this issue could be the network firewall installed and configured either on the device or at the school level.
      If you are still experiencing this issue, please send our support team an email at support@ck12.org and respond to the below questions.
      - Are you able to access https://www.ck12.org directly?
      - Can you send a screenshot of the error?
      - How is the app being accessed? (tablets,
      more...
      • Mar 9, 2015
    • Show 2 more replies...
      • Mrs. Bray - Thanks. We were trying in Chrome. Once we switched to Internet Explorer about half the kids could get in. I think it probably IS a firewall issue, so I switched it to being extra credit because of the issues getting in.

        • Mar 10, 2015
      • CK-12 Foundation - Hi Dawn,
        Continue to reach out and let us know if you encounter future issues. We are here to help.
        Thanks,
        The CK-12 Team

        • Mar 10, 2015
    • Ms. Ocampo - I assigned a practice from ck-12 Math practice but quite a few of my students couldn't open the assignment. Are they supposed to download the app? Some students had no problem at all. Or does this depend on their phone capabilities or only works with computers? Thanks.

      • Feb 24, 2015
  • Ms. Ocampo's avatar
    I assigned a practice from ck-12 Math practice but quite a few of my students couldn't open the assignment. Are they supposed to download the app? Some students had no problem at all. Or does this depend on their phone capabilities or only works with computers? Thanks.
  • CK-12 Foundation's avatar
    Thank you to those who were able to attend the webinar earlier today. Here is the streaming video link for you to watch when it's convenient.

    Practice Improvements Webinar: https://flexbooks.webex.com/flexbooks/ldr.php...
  • CK-12 Foundation's avatar
    We are hosting a webinar beginning at 11:00AM PST on the recent improvements/enhancements made with the Edmodo apps. We plan to record it and make the link available on our CK-12 YouTube channel also.

    To join, please use the following information:

    Click link: https://flexbooks.webex.com/flexbooks/j.php?M...
    Meeting password: 'password'
    Audio instructions are provided once you click the above link.

    Thanks,
    The CK-12 Team
    We are hosting a webinar beginning at 11:00AM PST on the recent improvements/enhancements made with the Edmodo apps. We plan to record it and make the link available on our CK-12 YouTube channel also.

    To join, please use the following information:

    Click link: https://flexbooks.webex.com/flexbooks/j.php?M...
    Meeting password: 'password'
    Audio instructions are provided once you click the above link.
    ...
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About

Need help with CK-12 Math Practice and CK-12 Science Practice? Ask questions, make suggestions and share your experience with the apps here.

CK-12 Math Practice and CK-12 Science Practice offer free, standards-aligned practice for over 2,000 concepts. Tracking student progress is easy - grades from CK-12 practice assignments automatically appear in your Edmodo Gradebook.

Prekindergarten - Higher Education